Support

Contact the FESTI team.

Use the public support channels for account issues, ticket questions, or organizer workflow help.

Email

support@festi-events.com

Best for account access, ticketing issues, and organizer support.

Email support
Phone

+22890145611

Use direct support for urgent event-day or organizer follow-up.

Call support
Email form

Send a clear support request.

Tell us what happened and include the account or event details we need to help.

This opens your email app with the message ready to send.

Support scope

What the FESTI team helps with.

Account

Sign-in and account access

Recover access, update account details, and resolve app or ticket profile issues.

Ticketing

Booking and attendee support

Get help with booking confirmation, ticket delivery, event-day entry, and attendee issues.

Organizers

Publishing and setup

Ask about onboarding, event setup, pricing, media, and organizer feature access.

Operations

Scanning, payouts, and follow-up

Resolve ticket validation, payout flow, refunds, and post-event operational questions.